Focused on growth: Compass Compression opens new service branches in the Bakken

3550 HP Xtreme North Reciprocating Compressor Package
Established in 2001, Compass Compression has been in business for more than a decade and has grown from providing low-horsepower screw compressor packages to having one of the most comprehensive offerings in the industry. The company provides everything from sales, engineering and design to fabrication, installations and field services, offering a wide range of compression, process and refrigeration products to oil and gas producers and midstreamers around the world. Large enough to handle the most sophisticated project, yet small enough to deliver personal, one-on-one customer service, Compass has the experience and expertise to deliver solutions.

"We have standard product lines, as well as custom products, to meet all of our customers' needs," says Kirk Dunn, Director of Service for Compass. "We also have retrofit capabilities, offering customers flexibility to change applications and meet new or changing conditions in markets or locations.”

In the last few years, Compass has expanded operations to ramp up its product supply and has extended services for a wider geographical reach. Compass has several facilities located throughout North America, including fabrication plants, parts warehouses and offices, as well as field service branches. In 2013, the company's assembly space increased by 67 per cent, for a total of 68,000 sq. ft. between three facilities.

"Our approach to growth has been to keep it controlled and steady, so our customers receive the same excellent service," Dunn says. "By having facilities and staff in place to meet demand, we can be sure that our high standards, both in quality products and service, won't be compromised."

Compass’ service area extends from northeastern British Columbia to throughout the entire Bakken region. Recently, Compass opened service branches in Casper, Wyoming, and Regina, Saskatchewan, with another in Dickinson, North Dakota opening soon. The new service branches provide customers with local support and faster on-site repairs and service. Original Equipment Manufacturer-trained local field service technicians work out of strategic locations to ensure that customers receive prompt service, and can perform on site overhauls.

"Customers can depend on us 24/7 for parts and service, so downtime is minimized and there is limited interruption to operations," Dunn says.

Producers also have the option of renting equipment from Compass Compression's rental fleet. Rental options range from three months to five years and include rent to purchase opportunities. The option to rent, rather than own, makes good economic sense in certain scenarios, particularly when conditions change over a well's lifetime, giving clients greater flexibility in financing their operations. A preventative maintenance program includes preventative and corrective maintenance, field service calls, equipment overhauls and the cost of returning rented compressor packages, so that there are no surprises and clients know the total cost of their equipment.

"Sometimes it's in a customer's best interest to rent and, when the term is up, a different unit can be provided to meet new needs," Dunn says. "This works well for companies with a set budget, so they can put more money into infrastructure."

Compass carries the leading product lines, including Ariel, Frick, RoFlo, Caterpillar and Waukesha, with all packages assembled from components manufactured by leading OEMs. Compass builds packages to their own Xtreme North specifications for cold weather applications.  This includes fully enclosed, insulated and heated packages that are designed to increase production and extend the economic life and recoverable costs of equipment, by avoiding cold weather related problems.

1380 HP Xtreme North Reciprocating Compressor Package
"Our Xtreme North packages are designed for operation in colder temperatures and withstand minus 40 degree weather," Dunn says. "This is what sets Compass apart from other packagers and is why we’ve been so successful in North Dakota and Wyoming. We're experienced in supplying products to northern British Columbia and it's what's needed in the northern U.S. Warm weather packages simply don't offer the same reliability."

By Lisa Fattori

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